Next Culture Guide 2022

Internal culture guide for Next (Next Insurance) for employees and new hires that centers the company on serving small-business owners and the self‑employed. It links four core values,Phenomenal Service; Be Unstoppable; Dare to Simplify; Play as a Team,to concrete practices such as running like small businesses, launching small experiments, prioritizing customer outcomes, and simplifying processes. The guide uses customer vignettes and market stats (30M U.S. owners; 50% five‑year failure) for context